Is anyone currently passing on the credit card processing fee to clients? And if so, how are you doing it. Procentive suggested some businesses have some code they enter when processing card for payment that adds on the fee. Info would be much appreciated.
We are adding a 3% fee to our credit cards, unless the card is an HSA card. We use Square as our credit card processing company, and add the fee to the total amount charged to the card. (i.e. $45.00 charge + $1.35 fee=total charged to card $46.35)
Okay, thank you. We are using the credit card processor offered through Procentive. I would love to hear from anyone doing the same. Procentive mentioned some users utilizing a code in order to add fees. Thanks!
Good morning and thanks for you response. Just to follow up, where are you posting this additionally collected fee specifically? And to confirm your process of adding the 3% is manual, correct? You do the math with each transaction and change the amount to run? Thanks!
Hello, anyone have a better way of adding a credit card processing fee, that does not have to be done manually? Also how are you handling this when client pays through the Client Portal?
Vragen
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Sorry, didn't post properly and couldn't figure out how to edit, so I just posted in the reply section.
Is anyone currently passing on the credit card processing fee to clients? And if so, how are you doing it. Procentive suggested some businesses have some code they enter when processing card for payment that adds on the fee. Info would be much appreciated.
Thanks, Sara
We are adding a 3% fee to our credit cards, unless the card is an HSA card. We use Square as our credit card processing company, and add the fee to the total amount charged to the card. (i.e. $45.00 charge + $1.35 fee=total charged to card $46.35)
Okay, thank you. We are using the credit card processor offered through Procentive. I would love to hear from anyone doing the same. Procentive mentioned some users utilizing a code in order to add fees. Thanks!
Good morning and thanks for you response. Just to follow up, where are you posting this additionally collected fee specifically? And to confirm your process of adding the 3% is manual, correct? You do the math with each transaction and change the amount to run? Thanks!
We manually add the fee to personal credit cards, but Minnesota does not allow you to add the fee on HSA or debit cards.
Interested in any responses you receive on this one. It would be so nice to collect that up front.
We collect the 3% fee, manually, and account for it in the refund/NSF module as an NSF fee (since we have very few NSF checks).
Hello, anyone have a better way of adding a credit card processing fee, that does not have to be done manually? Also how are you handling this when client pays through the Client Portal?
Thanks, Sara
Hello
I am also curious about how you charge a CC fee for those that pay through the client portal?
Procentive can you get this written into the software? Adding a 3% charge for each transition fee?
Also, if Minnesota does not allow CC fee's on HSA cards and/or Debit cards, is Vantage, the CC Merchant able to charge us a fee?