This has been resolved as of 8:52 AM CST, May 1st.
Attention Procentive Customers:
We want to inform you that we are aware of a known issue when trying to open the Diagnosis tab within a client’s profile. Currently, users are receiving an error when trying to access this area. We want to assure you that we are actively working to resolve this issue as quickly as possible.
We will provide another update once this has been resolved.
If you have any questions, please do not hesitate to reach out to our care team by submitting a ticket to Procentive.
Customer support service by UserEcho