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BCBS PMAP DATE RANGE ISSUE

Mardi 2 years ago in Billing/Electronic Modules updated by Rochelle Garcia 2 years ago 2

Help! is anyone else experiencing issues with claims going to BCBS pmap and the date range is only showing  "1" unit?  I opened a ticket on 8/31 and I still have no resolution from Procentive.  

Have you resolved this issue?  I am having the same issue with BCBS and procentive wants me to provide them with the loop and segment.  Shouldn't this be part of what we pay for???

We received 1 payment yesterday but I wouldn't consider the issue to be resolved.  Is BCBS receiving your claims?