1. Procentive User Community
  2. Client Portal
  3. Questions
0

Ucare clients PMI #number

Mary Lou Meyer-Rolfe 3 years ago in Client Portal • updated by Heather L. Heim 2 years ago • 2

Is anybody else having issues getting a PMI number for a Ucare PMAP?  They used to put the PMI number in the portal and since they switched to new ID's they are no longer there.  I also can no longer look Ucare clients up in MN-its, it says all of them are inactive.  Kind of hard to put in the PMI number and bill the state with no number. 

LaVonne James 3 years ago

I agree completely how difficult this has made things on the Ucare portal. I don't have problems looking most clients up in MINITS with PMI and DOB or SS # and DOB but not being able to simply enter PMI and DOB in the Ucare portal is frustrating. 

Heather L. Heim 2 years ago

UCare updated the portal and they are now returning PMI numbers again when looking up clients!

Customer support service by UserEcho