Ucare Group Numbers

Rochelle Garcia 3 years ago in Billing/Electronic Modules updated by Teri 3 years ago 1

With the changes in Ucare ID numbers, how are you entering the numbers in the payers module? I have a bunch of rejections because I didnt enter the information correctly.

I am having a lot of rejections also and Per Holly at Procentive, it was due to 'secondary payer' selected.

If the payer title selected doesn't state (Primary) next to it, you'll need to go into the client module and select the new payer ID as Primary, it may be what is causing this for you.

Good luck :)