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Report needed - find a claim number

Shauna D. 3 years ago in Payments/ERA Modules • updated by Trevor 3 years ago • 1

Hi all!

I had a writeoff come through on a Medicare ERA.  It's associated with a claim number (PRxxxxx).  

Has anyone figured out an easy way to find which claim this is associated with?  I need to work it through and can't seem to find a report that has a claim number associated.  The reference number also doesn't pull anything up . . . 

Thanks!

Shauna

Trevor 3 years ago

If you go to the Payments module and open the clients account, at the top above the clients name it says Client/Claim and has an open box after it. You should be able to enter the PR claim number there and it should pull it. It does sometimes take a while to search, but i have had luck with that. 

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