We are some what new to the ARMHS program and are having issues with denials for MN MA... We have Mental Health Practitioners trying to bill individual services (H2017).
(They are Mental health practitioners NOT Mental health rehabilitation workers that would use the H2017 HM)
Mental Health Practitioners are not licensed so need a supervisor. Yet, our supervised claims have a HN modifier on them. Call center tells us that the claims can't have HN. However, if we bill without the HN it will look like Supervisor is the one providing the service. Any help would be greatly appreciated!! They way we are billing works for Blue Plus and UCare PMAP.. Thanks!!
Customer support service by UserEcho