At times, we have clients who return to services with a previously unpaid CCD. (We don't send past due accounts to collections.)
In this particular case, the CCD is a result of a termed MA PMAP, after which the clinician continued to provide services. Balance owing is close to $1000. (We were hoping for a retro so didn't suspend services...)
Now the client returns having once again obtained an active MA PMAP plan.
What would you do in this situation?
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