I was just wondering if anyone knows of another site other than MNITS to check insurance eligibility (besides individual PMAP sites). Im finding that many clients have multiple PMI numbers and unfortunately on MNITS you will just get the response:
- Invalid/Missing Subscriber/Insured ID.
Please Correct and Resubmit."
When I've called DHS before one person explained that this error may mean there is more than one PMI and the next time I called I was told they were not supposed to give us this information. Most of our client's are in home clients and its difficult to get a hold of parents to get any insurance information from them. How does this corrected? I've sent claims to Hennepin County and they have been returned as having an active PMI but again I dont have this new information so how can providers know this.
Customer support service by UserEcho