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ERA- Loading Time

Valerie McNamara 2 years ago in Payments/ERA Modules updated by Laura Hulsey 2 years ago 1

Is anyone else experiencing slow ERA loading time since the update? Some of our ERA's take from 3-5 Minutes to load (this is a very large ERA).  Is anyone else experiencing this? 

We have also been noticing slow time on Payments module as well....

Yes, our organization has been experiencing this and also in the Client Module.  I sent a ticket yesterday and procentive states "engineers are aware and working to fix".