Questions
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UHC-PMAP
Has anyone been successful in getting paid from UHC-PMAP for residential treatment and SUD outpatient services? We are getting conflicting information on how they want us to bill residential treatment so I would love to hear what form and what codes you are billing especially if you are a 1115 waiver provider. Thank you in advance!
Customer support service by UserEcho
We don't bill for residential tx but after not being paid for a while, I finally called UHC PMAP to find out they actually were paying claims. Funds were being deposited electronically but we were not receiving the ERAs in Procentive. I had to log into OptumPay to get the remit for the payments. I did contact Procentive to find out what was the problem and we just received our first ERA last week. The payer is UHC of Illinois.