Has anyone successfully navigated the new Tricare online-only authorization request system?
No! It doesn't allow more than one CPT code per auth, from what I can tell. I also couldn't get it to submit. I'm hoping to get through to someone next week. I'm interested to hear if anyone else is having success.
A rep said we could also fax in the auth form that they have on the site. I've been doing that. We've received 1 auth, I think, since 2018.
Customer support service by UserEcho