KNOWN ISSUES: Problems with MN MA claims and eligibility
This is just a warning that there are several ongoing issues with MN MA this week. In addition to problems with eligibility, there are problems with claim submission as well.
In the electronic module, if your claim submissions are coming back from MN MA with a status of "No Response", you can do one of two things. One option is to do nothing, and hope that MA will process these claims eventually (there may just be a delay in their response time). OR you can resubmit these claims "just in case".
If you resend the claims that have a status of "no-response", you run the risk of receiving duplicate denials because of the resubmission.
If we hear any updates from the state that these issues have been resolved, we will update this issue again.
Customer support service by UserEcho
The state has resolved the issue with MN MA Eligibility. We are still checking on claims delays.
Claims delays have resolved now too.