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3. Post & Participate Present your thoughts & ideas to generate discussion and responses from other Procentive Users!
DAANES
Are the 245G service providers out there using the Pro-1140 and Pro-1440?
It seems like the data needs to be updated? Have you done this independent of Procentive?
What data collection forms do you use?
I want to streamline our process.
Thanks,
Kim
Scheduled Maintenance: Wednesday, April 24th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on April 24th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our new Therapy Brands Community Portal.
SCHA Outpatient Bill Type
SCHA just started processing claims this week and denying claims that end with a bill type of 1 if the the patient status is not discharged. Procentive has all of our outpatient claims processed as 0891. It sounds like we can change it in Procentive that the bill type always ends in 1, 2, 3, or 4. I am thinking of having them all process as ending in 3 so the majority of claims get paid. But am still contemplating the best way around this situation that is the least labor intensive so am looking for ideas on what others are doing.
SCHA states they are still looking into this and they were not aware of the change either but have been getting calls from other providers about this. They believe is may be a CMS edit that they are following. Has anyone else gotten any other feedback from SCHA or Procentive about this? Is any one seeing other payers implement this new change that I should be aware of?
Scheduled Maintenance: Thursday, April 4th at 11:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on April 4th/5th at 11:00 PM CST/12:00 AM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our new Therapy Brands Community Portal.
Scheduled Maintenance: Wednesday, March 27th at 10:00 PM CST
Attention Procentive Customers:
We would like to inform you that we will be conducting maintenance on our systems on March 27th at 10:00 PM CST/11:00 PM EST. Users will experience downtime for 30 minutes and potentially up to 2 hours.
This maintenance is necessary to ensure that our systems are running at their optimal performance and to provide you with the best possible experience. We apologize for any inconvenience this may cause and thank you for your understanding.
If you have any questions or concerns, please do not hesitate to contact our care team by submitting a case to Procentive through our new Therapy Brands Community Portal.
Customer support service by UserEcho
