0
Fixed

Dr First down

Kris (Customer Care and Training Specialist) 2 years ago in e-Prescribing updated by Rachael Smith (Care Team Manager) 2 years ago 2

We are aware the we currently do not have access to the Medication Module.  We have spoken to Dr First & they are experiencing an outage.  They were not able to provide an estimated time for when this will be resolved but did assure us that this is their engineers' top priority.  We will post here once this issue has been resolved.


Thank you for your patience.

Answer

Answer
Fixed

Dr First has resolved this issue.  If you have any questions please submit a ticket to Procentive Customer Support.


Thank you,

Rachael Smith

Onboarding and Implementation Team Manager

Confirmed with Dr First that this has been resolved.

Answer
Fixed

Dr First has resolved this issue.  If you have any questions please submit a ticket to Procentive Customer Support.


Thank you,

Rachael Smith

Onboarding and Implementation Team Manager