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State ERAs

colette kemper 3 years ago in Payments/ERA Modules • updated by Chris Werner 3 years ago • 3

We are still waiting for our State ERAs to be posted in Procentive.  Is anyone else waiting or is it just us?   I wish Procentive would have a set schedule for putting them in the system instead of one time a Tuesday, next a Thursday, etc.  

Teri 3 years ago

I was just wondering the same thing. We're still waiting as well.

Valerie McNamara 3 years ago

Also waiting, and experiencing a few hiccups with the system/reporting today.

I'm sure their response will be -to check out the updates ( i have looked, nothing is there)

I would be very interested in learning more about the import process, to know more what we should expect as to what needs to happen to get these imported.. is it a system delay or have these files really not been dispersed?

Chris Werner 3 years ago

Hi All,

Just wanted to let you know the information is coming into Procentive as we speak, so you should be seeing your ERA's this morning.  So you are aware, we don't have a schedule for putting them out because receiving them is inconsistent.  As soon as we receive them from the State, then we start putting them into your databases.

Hope this helps!

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