+21

ID/PMI number on first page

MKluender 8 jaar geleden in Clients Module bijgewerkt door Jennifer 7 jaar geleden 12

Procentive,


If I could make one change to the system, it would be to add the ID/PMI field to the main page of the Client Module, so I can at a glance have all the information I need when making a call to an insurance company without having to flip back-and-forth between tabs.

Antwoord

Thanks Richard! The new version will have this capability. Thanks for you input!

+13

iOS App

Ryne 8 jaar geleden in Meaningful Use bijgewerkt door anonymous 6 jaar geleden 1

I think that it would be a great idea to see a mobile application for clinicians for iOS and Android at some point. It is annoying having to zoom and do all this extra work to use Procentive on my iPad and make things look nice.

+8

Validation of claims prior to sending to MN-ITS MA to eliminate errors.

Jonathan Beulke 6 jaar geleden in Billing/Electronic Modules bijgewerkt door Valerie McNamara 5 jaar geleden 3

When billing through MN-ITS, there's a very handy feature that pretty much guarantees no sent claims will be denied.  If I bill in MN-ITS, before sending the claim, I have the option to "Validate" each claim to ensure there are no errors.  If after validating a claim finds an error, I immediately get notified of the error code, so I can fix, re-validate, and resend when no errors are found.


This has been extremely helpful to ensure predictable cash-flow when billing, and completely eliminates the possibility of errors when sending in claims.


Is it possible for something like this to be implemented in Procentive?

+6

Procentive Slow

Kate Burek 1 jaar geleden in User Group Help bijgewerkt door Sam Wittstruck 1 jaar geleden 10
+6

Clinical File Audits

Denise Gardner 8 jaar geleden in Clinical Charting Module bijgewerkt door Celia 6 jaar geleden 8

What types of internal file audits are agencies doing and how are you using functions in Procentive to make the process efficient? We used to have a staff look at each clinical file and review for timeliness and content. I am hoping there are systems in Procentive already to help with this or if we need to request something be created? Any ideas would be great!

+5

Procentive down?

Steph H 2 week geleden in User Group Help bijgewerkt door Cindy P 2 week geleden 12

Anyone else unable to open Procentive? When try to login I get an error message that says to contact the help desk w/a specific error code.

+4

Unable to login to Procentive

Tina B 8 maand geleden in Billing/Electronic Modules bijgewerkt door sarah 8 maand geleden 8

Procentive Has Encountered an Error

You have encountered a part of the program that is experiencing errors. Procentive makes every effort to correct errors. If this problem persists, please click the "Show Detail" button and send the contents to the Help Desk along with the following code: ec2-18-221-44-155.us-east-2.compute.amazonaws.com1195013878

+4

Procentive slow?

Jana 5 jaar geleden in User Group Help bijgewerkt door colette kemper 5 jaar geleden 17

Is anyone else experiencing substantial slowness with Procentive loading different screens/modules?

Antwoord
Missy (Care Team Manager) 5 jaar geleden

Thank you for sharing your concerns. The trouble this morning was due to a large query that was initiated multiple times causing a slowdown across Procentive.  This has now been resolved.

+4
Fixed

Procentive down

beth 5 jaar geleden in Accounting/Collections Modules bijgewerkt door Amanda Kaufmann 5 jaar geleden 7 1 dubbel

Procentive is down at all three of our locations - screen reads "app.procentive.com refused to connect.". Help!

Antwoord
Amanda Kaufmann 5 jaar geleden

Hello, 

Please see our Live Updates page for all updates. This is a helpful link to save and bookmark for future communications regarding Procentive. 

Procentive is running now for all users. 

Thank you,

Amanda Kaufmann

Customer Support and Training Specialist